An analysis done by Upwork, suggests that around 1/4th of U.S. employees will be working remotely in 2025. The ability to save office maintenance cost while also helping employees in saving travel costs makes remote work, a great work method for both employers and employees.
However, there are also many issues that commonly manifest for Houston businesses when adopting remote work. So, let us look at how managed IT support services can help Houston businesses with remote working employees.
Managed IT Support Services for Remote Work Environment
Remote IT Support
Managed IT support service providers have started to adopt the remote work culture themselves. Since it is impossible to provide support to every remote working employee in person, remote assistance is the only option.
For this, managed IT support services have maintained several communication channels that allow them to provide assistance as soon as possible.
Proactive Network Activity Monitoring
Remote work shifts a lot of the work of a Houston business towards the business network. To keep track of how employees are performing their tasks, proactive network activity monitoring is required. Managed IT support services offer to take on this role by placing several IT experts in charge of producing network reports based on network activity.
These reports help to take the right course of action as soon as possible to prevent any delay in work.
Cloud Services
Cloud and virtual technology is a major aspect of remote working businesses. Cloud services allow businesses to improve their connectivity with employees that work far away from the business offices. It also provides a secure storage system that does not rely on physical hard drives.
Managed IT support services in Houston provide businesses with cloud support by integrating virtual technology into the current IT infrastructure used by a business.
Remote Employees Training
Hosting training programs for employees that work remotely is a difficult task. Hosting a well-structured training program that teaches such employees core skills requires a lot of time and resources.
Luckily, the experts of a managed IT support service in Houston are well aware of how to manage this task and will provide your employees with all the necessary training.
Cybersecurity Management
The reliance of a business on its network increases significantly in a remote work environment. This leaves a business highly vulnerable to any cyber threats targeting its network. To protect businesses in such situations, managed IT support services in Houston perform several tasks.
Their role in cybersecurity management includes conducting risk assessment, removal of virus, monitoring network activity, and writing network policies. All of this ensures that a business does not collapse during any cyberattack.
Optimizing IT Costs
While businesses may save on maintenance costs, remote work will also increase the IT costs. To take full advantage of remote work environments, businesses must cut any unnecessary IT costs.
A reliable managed IT support service can assist its clients in this task. They will monitor which IT resources are actually getting used and how much they are being used.
If they detect any unused resources or ones that get very little use, they will report the same to you. You can then use these reports to eliminate such resources, saving you IT costs.
Web Development Support
Just like the business environment, managed IT support services in Houston have also evolved. They are no longer a service that is restricted to providing IT support. Many of them extend their services to include things like custom web development. These managed IT support service partners are a great choice for remote work businesses.
These services greatly assist businesses in maintaining their online presence, which is very important in the modern day.
Scalability Assistance
Houston businesses that have adopted remote work are experiencing rapid growth in their businesses. A rapid growth grate significantly increases the workload. To prevent a business from collapsing under this excess workload, managed IT support scale their services.
This is a huge benefit over an in-house IT support team, which is unable to scale itself alongside its business.
How to Choose a Managed IT Support Service for a Remote Work Environment
To choose the right managed IT support service for remote work, consider the following factors:
- Work Experience – Check how long they have worked in the IT service industry.
- Client Reviews – Look at the reviews and testimonials left by their previous clients.
- Contract Terms – See how long you have to work with them upon hiring their services.
- Cost of Service – Compare the cost of service between multiple managed IT support providers.
- Additional Charges – Some managed IT support services have hidden charges for scaling their services.
Consider all of these factors before choosing your ideal managed IT support service provider in Houston.
So, if you are looking for a reliable managed IT support service partner in Houston, contact IT Cloud Global today.